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Data protection policy

We are especially committed to the protection of your personal data. We process your data exclusively on the basis of the statutory regulations (GDPR, Austrian Telecommunications Act 2003). With this data protection information, we wish to inform you of the key aspects of data processing in the context of our website.

1. Contacting us

If you contact us via the contact form on the website or via email, the data you have provided will be stored with us for the purpose of processing your inquiry and in case of follow-up questions. We will not disclose this data without your consent.

If you enter into a contract with us, these data will be stored within the company for at least the term of the contract.

2. Data storage

Please note that, within the context of your inquiry, the following data will be stored with us:

  • Name of the key contact within the client company or interested company
  • Telephone number and email address of the key contact
  • Position of the key contact within the client company or interested company

The data provided by you are necessary for performance of the contract or the implementation of pre-contractual measures. We cannot enter into a contract with you without this data. The data will not be disclosed to third parties, with the exception of our tax advisor in the performance of our fiscal obligations. All data resulting from the contractual relationship will be stored for the term of the contract; at least, however, until expiry of the fiscal retention period. This data will be used to communicate with the key contact within the client company or interested company.

The data shall be processed on the basis of the statutory provisions of Sect. 165 Para 3 of the Telecommunications Act and Article 6(1)a (consent) and/or b (necessary for performance of a contract) of the GDPR.

3. Cookies

Our website uses so-called cookies. These are small text files which are stored on your end device with the aid of the browser. They do not cause any damage.

We use cookies to make our services more user-friendly. Some cookies remain stored on your end device until you delete them. They allow us to recognize your browser again on your next visit.

You can prevent cookies from being stored by using the appropriate settings in your browser software. Deactivating cookies may limit the functionality of our website.

4. Web analysis

Our website uses functions provided by the web analysis provider Google Analytics. This service is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) and uses cookies to enable the analysis of the use of our website by your users. The information generated in this way is transferred to the provider’s server and stored there.

You can prevent this from happening by changing the settings on your browser so that cookies are not stored.

All appropriate measures are taken to ensure that this service can be used in compliance with data protection policy.

Our interest, in the sense of the GDPR (legitimate interest), lies in improving our services and Internet presence. As the privacy of our users is very important to us, the user data are anonymised.

The relationship to the web analysis provider is based on an Adequacy Decision granted by the European Commission (“Privacy Shield”), which guarantees an adequate data protection level for data transfers to certified companies in the USA.

The data shall be processed on the basis of the statutory provisions of Sect. 165 Para 3 of the Telecommunications Act and Article 6(1)f (legitimate interest) of the GDPR.

5. Newsletter

You can subscribe to our newsletter via our website. For this, we will need your email address and confirmation that, by subscribing to our newsletter, you consent to the processing of the personal data you have provided for the purpose of sending you the newsletter.

Once you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration.

You can cancel your newsletter subscription at any time. To cancel your subscription, click on the corresponding “unsubscribe” link in the newsletter email. The data stored in connection with your newsletter subscription will then be deleted.

The newsletter is distributed via “Mailchimp”, a newsletter distribution platform of the US provider Rocket Science Group, LLC, based in Georgia, United States. A data processing addendum has been completed with Mailchimp. This is a contract in which Mailchimp pledges to protect the data of our users, to process it in accordance with its privacy policy on our behalf and, in particular, not to disclose it to third parties. The privacy policy of Mailchimp can be viewed here.

6. Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs into your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this easily, if you disable the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

7. Google Fonts

Our pages load font files from the Google Fonts service to offer you a more beautiful website. Google Fonts is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). When you visit our pages, your web browser is instructed to load the necessary functions and data directly from Google’s server. These servers can be located in the USA or other countries of the world. We have no control over this and do not receive any information from Google. We do not know whether Google only provides you with technically necessary information or whether it stores and evaluates further data about you or your system, such as IP addresses or information about your browser. Google published a privacy policy, which also applies to Google Fonts.

8. Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analyzed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Service.

9. Your Rights

You have the right of information, correction, deletion, limitation, data portability, withdrawal and objection.

You can reach us via the following contact details:

CYBERTEC PostgreSQL International GmbH

Römerstraße 19
2752 Wöllersdorf, Austria

+43 2622 930 22-0

legal@cybertec.at

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