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PostgreSQL Support

Assurance around your most important database workloads
When you need truly knowledgeable and dependable PostgreSQL support, choose CYBERTEC. Sleep easy and meet your compliance requirements, knowing your mission-critical PostgreSQL databases are in the hands of experts.

Enterprise-class PostgreSQL support

Reliably meeting your most pressing database needs with our unique IP

Peace of mind around mission-critical workloads

Enjoy comprehensive monitoring, ultra-responsive support and patching for all your PostgreSQL workloads, including on PostgreSQL Enterprise Edition.

Meet your compliance requirements

Confidently align with legislative, regulatory and contractual requirements. We’re ISO 27001-certified and support customers in highly regulated sectors.

Your trusted PostgreSQL partner

Whether you’re new to PostgreSQL or have an experienced in-house team, benefit from our unique support tooling, plus access to deep technical expertise, strategic advisory, or simply extra capacity, as soon as you need it.
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PostgreSQL Support Features

Support tailored to you

We match our support to your needs. Add optional extras, including remote DBA, migrations, and strategic PostgreSQL consultancy.

Deep PostgreSQL expertise and IP

We’ve been active contributors to the PostgreSQL codebase and community for 25 years. Benefit from this experience, plus our unique monitoring and support tooling.

Ultra-responsive cover

When something goes wrong, you need the assurance it’ll be resolved quickly. Our SLA-backed response times give you this peace of mind.

Global team with a local presence

Our support team spans the globe, meaning there’s always an expert available, plus specialists in your region during working hours.
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PostgreSQL support for any organisation and workload

Run PostgreSQL anywhere

ON PREMISE
VIRTUAL MACHINES
KUBERNETES
PUBLIC CLOUD, INCLUDING AWS AND 
MICROSOFT AZURE 

Enabling any data-driven application

HIGH-VOLUME AND HIGH-VELOCITY 
TRANSACTION PROCESSING 
HIGH AVAILABILITY
ADVANCED ANALYTICS
AI AND MACHINE LEARNING

Seamless alignment with your ways of working

FIRST-LINE SUPPORT
SECOND-LINE SUPPORT
THIRD-LINE SUPPORT

SLA Additional service optionsMatches

REMOTE DBA
POSTGRESQL CONSULTANCY
ARCHITECTURE ADVISORY
POSTGRESQL MIGRATIONS

Choose the right level of PostgreSQL support

Peace of mind for everyone from large enterprises to ambitious SMEs
PostgreSQLSupport ServiceStandard EditionProfessional EditionEnterprise Edition
Bug Fixes for PostgreSQL ✔✔✔
Supported PostgreSQL versions 7 years7 yearsUnlimited
(no outphasing)
Ticket System no*✔✔
Number of Tickets fair-usefair-useUnlimited
PostgreSQL in Docker ✔✔✔
Remote login nono✔
Slow query tuning nono✔**
Default response time 1h45min30min
Support times 8x58x524x7
*Email Support
** For business critical slow queries causing problems

Download the full PDF list of included services, drivers, support response times, SLAs.

Supported Plattforms

Essential PostgreSQL Support Features

ON PREMISE

...

ON PREMISE

...

PUBLIC CLOUD (AZURE, AWS, ETC)

...

KUBERNETES / OPENSHIFT

...
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CYBERTEC PostgreSQL International GmbH
Römerstraße 19
2752 Wöllersdorf
Austria

+43 (0) 2622 93022-0
office@cybertec.at

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